engage-prodEngage Inc.Console
Billing cycle · 2 days remaining·$32.2K / $50.0K

Settings · configuration

Settings

Organization profile, regions, API keys, integrations, access, and notifications.

Legal name
Engage Inc.
Tenant ID
org_engage_8a3f
Plan
Sovereign · Enterprise
Contract
Annual · renews 2026-09-01
Primary contact
calvin@engagework.com
Billing contact
ap@engagework.com
Data residency
US + UAE (sovereign)
Support tier
Premier · 24/7

Cross-border inference and storage are hard-blocked at the perimeter. Changes require an Owner + a 24h cool-down.

EnforcedCCA v2.4.1

Where inference runs and where data is stored

Region
Role
Residency
Status
Default

Detroit HQ

us-east-1

Primary inference + storage
United States
healthy
Yes

Dubai DSO

me-dubai-1

Sovereign · MENA failover
United Arab Emirates
healthy

Production · Phil orchestrator

sk-phil-prod-...a3f1

inference:write
created 2025-09-12last used 2 min ago

Production · Cali OEM

sk-phil-prod-...d827

inference:write
created 2025-10-04last used 14 min ago

Staging · evaluation harness

sk-phil-stg-...b194

inference:read
created 2026-01-22last used 3 hr ago

CI · build pipeline

sk-phil-ci-...e60c

admin:read
created 2026-02-08last used 11 hr ago

Salesforce

CRM

OAuth · refreshed 4h ago
healthy

CCC ONE

Estimating

Service account · 2 envs
healthy

Okta

SSO / SCIM

SAML · 1,847 users
healthy

Datadog

Observability

Metrics + traces
healthy

PagerDuty

On-call

Webhook 502s · last 12m
degraded

Snowflake

Warehouse

Read-only · KB sync
healthy

SSO via Okta · SCIM provisioning enabled

Owner
2
Full control · billing · destructive ops
Admin
8
Manage agents, models, integrations
Operator
34
Run agents, view audit, no config
Analyst
142
Read-only · dashboards + reports
Service account
11
Programmatic · scoped tokens

How and where alerts are routed

Incidents & outages
PagerDuty + email
On
Budget thresholds (80%, 100%)
Email
On
Sensitive admin actions
Slack #philotic-audit
On
Compliance findings
Email · weekly digest
On
Model & platform releases
Email
Off